What to do if a loved one goes missing

Click the button below to download a Free PDF checklist of items to share with Law Enforcement.

According to National Missing and Unidentified Persons System (NamUs),  over 600,000 individuals go missing in the United States every year. Fortunately, many missing children and adults are quickly found, alive and well. However, tens of thousands of individuals remain missing for more than one year – what many agencies consider “cold cases”.

It is estimated that 4,400 unidentified bodies are recovered each year, with approximately 1,000 of those bodies remaining unidentified after one year.

What is Namus?

The National Missing and Unidentified Persons System (NamUs) is a national information clearinghouse and resource center for missing, unidentified, and unclaimed person cases across the United States.

Step-by-Step Guide for Families of Missing Persons

1. Determine if Your Loved One is Missing

  • Ask yourself: Is their sudden lack of communication (no texts, calls, social media posts) unusual?

  • Have they ever threatened to leave or harm themselves before?

  • If this behavior is out of character, take immediate action.

2. Document Everything

  • Write down all details: dates, times, conversations, and phone calls.

  • Keep a log of all steps taken to stay organized during this stressful time.

3. Check Their Last Known Locations

  • Use phone location tracking if possible.

  • Visit their home, workplace, hospitals, or known hangouts.

  • If they live in another state, request a wellness check through family, friends, or local police.

Important: If you find their home, vehicle, or belongings and notice signs of forced entry or anything suspicious, do not enter, contact the police immediately.

4. File a Police Report

  • Provide a detailed physical description, including unique features like tattoos or scars.

  • List known friends, family, and anyone who may have had conflicts with them.

  • Be honest with law enforcement. If you don’t know something, say so.

  • Avoid making accusations, let authorities determine if foul play is involved.

5. Utilize Social Media

  • Create a public Facebook page (not a group) for awareness.

  • Post photos, descriptions, and last known whereabouts.

  • Ask friends and followers to share widely.

  • Use other platforms like Twitter, TikTok, and Instagram to expand reach.

  • Tip: If managing social media is overwhelming, assign a tech-savvy family member or friend to help.

6. Engage with the Media

  • Media coverage can help but can also bring unwanted attention, set boundaries.

  • Choose a trusted journalist or reporter to tell your loved one’s story.

  • Be mindful of what details you share to protect the investigation.

7. Accept Help & Set Boundaries

  • Many people will offer assistance, accept help where needed.

  • Don’t try to do everything alone; delegate tasks to trusted individuals.

  • If you need space, ask for it, your mental health matters.

8. Maintain Communication with Law Enforcement

  • Keep an open line with the investigating officer.

  • Update them with any new information.

  • Keep a record of all conversations and developments.

9. Take Care of Yourself

  • The search for a missing loved one is emotionally exhausting.

  • Lean on support systems, family, friends, or professional counselors.

  • Prioritize your mental health throughout this process.


Remember: Every case is unique, but staying organized, proactive, and connected to law enforcement and the public increases the chances of bringing your loved one home.

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